Spring 2019 Newsletter

President's Message  •  Roxanne Waters Named Employee of the YearYouth Savings Month is Back 
HFCU Night at Devil's Bowl Speedway • Return of the Shredi!Upcoming Events
Liberty Mutual Has You Covered • Homebanking Update • First-Time Homebuyer Program

President's Message

For the third year in a row, Heritage Family Credit Union was voted one of the “2019 Best Places to Work in Vermont”, awarded by the Vermont Business Magazine, Vermont Chamber of Commerce, the VT Department of Labor, VT Department of Economic Development, the VT Council of the Society for Human Resource Management (SHRM) and Best Companies Group.

I can’t tell you how proud I am of the entire staff for continuing to receive this recognition year after year. This honor is directly attributable to the 180 employees and volunteers that work tirelessly to ensure that Heritage Family Credit Union remains an employer of choice within our communities.
An image of Matt Levandowski, HFCU President/CEO
We realize that the Credit Union is only successful when our members achieve their financial goals. That’s why we are constantly working to elevate the member experience whenever you conduct your financial transactions. Whether it be through utilization of one of our 11 branches, contacting our call center or using any of our digital services from your computer or mobile device, we want to ensure a smooth, seamless transaction to access all of your account information or conduct business whenever you need us.  

To that end, over the next several years, we will be investing heavily in technology. Already, four new ATMs have been installed at our busiest locations with another set of four being added later this year. Also, our new digital banking platform will be ready to roll out in August of this year. This new platform will personalize the member experience like never before. It will help save you time and money by offering a more complete snapshot of your financial picture from any device and provide you with the best possible digital banking solution available today.  

As we position ourselves for the future, we look forward to making sure each member is given the best member experience, every transaction, every time.

Matt Levandowski

Roxanne Waters Named Employee of the Year

Roxanne Waters Named Employee of the YearRoxanne Waters, VP Member Solutions, was honored as Heritage Family’s 2018 Employee of the Year during the Credit Union’s annual staff meeting in January for her hard work and dedication to the Credit Union and its members. Roxanne has worked at HFCU for 3 ½ years and says, “I am extremely humbled to be named Employee of the Year at Heritage Family Credit Union because I work amongst many deserving individuals. I have never felt more valued, as not only an employee but as a person in any other workplace before. I worked in the banking industry for over 20 years and wish I had educated myself about the culture of Credit Unions. I challenge those that do not belong to a Credit Union to do just that, educate yourself, because you will find that Credit Unions are the ONLY way to go and they can make a difference in your life and the community they serve.” She spends her free time gardening, reading and spending time with her four grandchildren.

Youth Savings Month is Back!Captain Credit Union

April is National Credit Union Youth Month, and Heritage Family Credit Union is holding a drawing contest to help celebrate! The prompt is to draw a picture of your super saver squad, there will be winners for each age group; 1-5 years-old, 6-8 years-old and 9-12 years-old! You can get an entry form either at your local branch or right on our website at www.hfcuvt.com. Return your entry to your local branch or mail your entry form to Heritage Family Credit Union Attn: Drawing Contest 50 West Street Rutland, VT 05701. All entries must be received by April 30 at 5 PM.


HFCU Night at Devil's Bowl Speedway Devil's Bowl Speedway

Heritage Family Night races back to the Devil’s Bowl on Sunday, June 16! Thundering engines, checkered flags, and lightning-fast cars are just a few of the sights and sounds you will experience at Heritage Family Credit Union Night. It will be a great time for the entire family, races start at 5 PM, and admission is free for HFCU members who provide proof of membership, which can include items such as a statement, ATM/debit card, or VISA card. Devil’s Bowl Speedway is located on Route 22A in West Haven, Vermont. For more information, please visit devilsbowlspeedwayvt.com.

Return of the Shredi!
Return of the Shredi

It is shred season at Heritage Family Credit Union, and this year, we are celebrating Return of the Shredi! Mark your calendars for May 4 from 9 AM to noon, and say goodbye to all your confidential papers for good. Heritage Family wants to help you protect your identity and accounts against theft and fraud with the free shredding of personal and confidential documents at 26 Allen Street in Rutland. There is a three-box limit per household. Once the shredding trucks are full, we cannot accept any more materials. You do not need to remove paperclips or staples from your documents.

*Please no books, binders, newspapers, or garbage. Mixed materials will not be accepted.



Upcoming Events

Wednesday, April 17, 2019 • 6 PM

Heritage Family Credit Union 63rd Annual Meeting

Ron Hance Operations Center
30 Allen St, Rutland, VT 05701


Saturday, May 4, 2019 • 9 AM - 12 PM

Return of the Shredi

Ron Hance Operations Center
30 Allen St, Rutland, VT 05701

HFCU Member Appreciation Days

Be on the lookout for the summer's member appreciation days taking place at our North Main Street, Castleton, and Brandon branches.


Liberty Mutual Has You CoveredLiberty Mutual

Heritage Family Credit Union is happy to provide a full suite of insurance products through our partnership with Liberty Mutual.  Heritage Family Credit Union members are eligible for a special discount through our local representative Jen Goeke. You can stop into your local branch, visit our website, or contact our Call Center toll-free at 888.252.8932 for a free, no obligation quote!

Liberty Mutual is happy to offer you a variety of coverages options including: Home, Auto, Condo, Renters, Flood, Personal Liability, Watercraft, Motorcycle and Valuable Possessions Protection. 

Homebanking Update

A new and improved eBranch is coming to you this fall!

New eBranch!

First Time Home Buyer Program

Heritage Family Credit Union is happy to announce a new program for first time homebuyers. This is available to qualified first-time homebuyers for a low down payment of just 3% with no geographic or income limits! 


• Must be an owner-occupied property
• Includes 1-unit single-family residences, condos and townhouses
• Must be a purchase transaction or rate and term refinance (no cash out)
• At least one borrower must be a first-time home buyer
• Max loan-to-value ratio (LTV) of 97%
• Must be a fixed-rate mortgage
• At least one borrower must have a usable credit score
• Homebuyer education required for purchase transactions when all borrowers are first-time homebuyers

For more information, please call our Call Center at 888.252.8932 and ask to speak with a Mortgage Representative.