Matt Britt, AVP Business Development, was named Heritage Family Credit Union’s 2022 Employee of the Year. This award is nominated by his peers for his good work, not only over the course of the last year in particular, but also for his commitment for living HFCU’s values in action every day.

Matt has worked for HFCU since May of 2020, starting in the marketing department and transitioning to a business development role to support internal product knowledge and relationship building.

In 2022, Matt led the Credit Union’s project to upgrade member experience through organization wide use of a CRM, marketing and communication tool. Through this system, staff are able to log member interactions and share important information with other teammates across all departments of HFCU, helping members not having to repeat conversations or remember exactly whom they talked with – any and every one can help! Over the course of this project Matt worked with all departments. He displayed compassion and a commitment to serving his colleagues, he educated them on the tool and best practices, and he helped the organization not only meet the timeline for installation but exceeded expectations.

We are lucky to have Matt on team HFCU and honored to award him 2022 Employee of the Year!