HFCUVT Video Branch

Personal service, wherever you are.

Easy, Convenient, Safe.
Monday: 9:00 AM - 5:00 PM EST
Tuesday: 9:00 AM - 5:00 PM EST
Wednesday: 9:00 AM - 5:00 PM EST
Thursday: 9:00 AM - 5:00 PM EST
Friday: 9:00 AM - 5:00 PM EST


Want in-person assistance without leaving the comfort of home or the office?

Our live team is here to help, with our new HFCUVT Video Branch. Because there’s really nothing quite like a friendly face.

With HFCUVT Video Branch, here is just a sample of some of the things you can do:

  • · Open a new HFCU membership or add a joint member
  • · Apply for a new loan 
  • · Open a new savings, checking account, HSA or CD
  • · Set up a wire transfer
  • · Open an IRA or withdrawal from an existing one
  • · Participate in Financial Counseling with a HFCUniversity Financial Counselor
  • · Get help with certain online banking functions
  • · And much more!

See how easy it is to use!

HFCUVT Video Branch is available to use on iOS (Apple) and Android mobile devices. It’s also available on a laptop or desktop computer with a webcam.

Mobile Instructions
Desktop Instructions
Video Branch FAQs

Different departments within Heritage Family Credit Union are available for video calls. These teams are:
·  Member Service
·  Mortgages
·  Business Loans
·  Heritage Way - Investments, Insurance, & Reitrement

When an agent from the desired group is available, you will be able to select "Start Video Call" to initiate a call to that group.

Video banking is available to help you weekdays from 9:00 AM to 5:00 PM EST. After you call, please fill out the brief survey to tell us about your experience.