About Heritage Family Credit Union

Vision Statement

Heritage Family Credit Union’s vision is families prospering through cooperation.

Value Statement

We exist for service to our members, employees, and communities through integrity, compassion and education.

Our Mission

The purpose of the Heritage Family Credit Union is to provide friendly, personable, high-quality services for the entire family. The Credit Union will strive to offer convenient, cost-effective services while maintaining financial stability.

Board of Directors

2025 Shiver Me Shamrocks 5K Fun Run/Walk. Aerial drone photo of last year's race.

Shiver Me Shamrocks 5K Run/Walk 2025

Get your green on for a great cause and join us Saturday, March 15, 2025 at 1 PM for Heritage O’Family’s Shiver Me Shamrocks 5K Run/Walk on Center Street in Downtown Rutland, VT. There will be four-leaf fun for everyone, all to benefit worthy organizations in southern Vermont under the direction of Heritage Family Cares 4 You Foundation.

$25 Pre-registration
$30 Day-of registration
Kid's Leprechaun Leap Fun Run - FREE

Member Rights & Responsibilities

As a member and co-owner of this credit union, this is your financial cooperative, and you have certain rights and responsibilities as a member-owner, which include:

Right To Fair Pricing

Our rates are set to reflect costs, ensure a financially sound credit union, and provide benefits. There are no hidden costs or unadvertised special deals.

Right To Friendly, Personable Service

Our staff will strive to provide the highest quality personal service and correct any problems in an efficient and professional manner

Right To An Equal Vote

At our annual meeting and other member meetings, each member has an equal right to vote.

Right To Run For Office

The Board of Directors are fellow members elected to represent members' interests. Every member has the right to stand for election to the Board of Directors, which is voted upon at our annual meeting.

Responsibility To Stay Informed of New Credit Union Products & Procedures

You will make every effort to read the materials provided to members that explain or promote new credit union services and procedures.

Responsibility To Use & Promote Your Credit Union

The more business you bring to the Credit Union, the stronger it becomes and the more each member benefits.

Responsibility To Treat Credit Union Employees With Dignity & Respect

The staff are fellow members and deserve the same respect and dignity that we demand as service users.

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