ATM/Debit and Credit Card Contact Info

Report a Lost or Stolen Card


Report a Lost or Stolen Card During Normal Business Hours:  888.252.8932

Report a Lost or Stolen ATM/Debit Card After Hours:  866.550.1689

Report a Lost or Stolen Credit Card After Hours: 866.570.1238

Report a Lost or Stolen Card While Out of the Country: 727.299.2449

ATM/Debit Card Declines


ATM/Debit Declines During Normal Business Hours: 888.252.8932

ATM/Debit Declines After Hours: 866.550.1689

ATM/Debit Card Activation


ATM/Debit Card Activation Number: (800.631.3197) *must call from primary phone number

ATM/Debit Card PIN Number: (888.886.0083) *must call from primary phone number
ATM Locations
In addition to these convenient locations, the Credit Union's ATM card is accepted at the following networks: NYCE, PLUS, PULSE, STAR & COOP. You can access your cash anywhere in the U.S., 24-Hours a day, 7 days a week.
Shared Branching
Heritage Family Credit Union is part of “shared branching” - through our partnership with other credit unions, you can conduct transactions in participant’s branches just as if you were in a Heritage Family Credit Union branch.