ATM/Debit Contact Info


Report a Lost or Stolen Card During Normal Business Hours:  888.252.8932

Report a Lost or Stolen Card After Hours:  866.550.1689

Report a Lost or Stolen Card While Out of the Country: 727.299.2449

ATM Declines During Normal Business Hours: 888.252.8932

ATM Declines After Hours: 866.550.1689

ATM/Debit Card Activation Number: (800-631-3197) *must call from primary phone number

ATM/Debit Card PIN Number: (888-886-0083) *must call from primary phone number
Card Declines?
During normal business hours please contact the call center at 888.252.8932. For after-hours card decline support please click here.
Shared Branching
Heritage Family Credit Union is part of “shared branching” - through our partnership with other credit unions, you can conduct transactions in participant’s branches just as if you were in a Heritage Family Credit Union branch.