ATM/Debit and Credit Card Contact Info
Report a Lost or Stolen Card
Report a Lost or Stolen Card During Normal Business Hours: 888.252.8932
Report a Lost or Stolen ATM/Debit Card After Hours: 866.550.1689
Report a Lost or Stolen Credit Card After Hours: 866.570.1238
Report a Lost or Stolen Card While Out of the Country: 727.299.2449
ATM/Debit Disputes
Dispute a Charge: 888.918.7341
ATM/Debit Card Declines
ATM/Debit Declines During Normal Business Hours: 888.252.8932
ATM/Debit Declines After Hours: 866.550.1689
ATM/Debit Card Activation
ATM/Debit Card Activation Number: (800.631.3197) *must call from primary phone number
ATM/Debit Card PIN Number: (888.886.0083) *must call from primary phone number
Credit Card Rewards
CURewards Customer Service: 1.800.637.7728
In addition to these convenient locations, the Credit Union's ATM card is accepted at the following networks: NYCE, PLUS, PULSE, STAR & COOP. You can access your cash anywhere in the U.S., 24-Hours a day, 7 days a week.
Heritage Family Credit Union is part of “shared branching” - through our partnership with other credit unions, you can conduct transactions in participant’s branches just as if you were in a Heritage Family Credit Union branch.