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Account Security

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ACCOUNT SECURITY

The credit union will NEVER contact a member by e-mail and request personal account information.

What to Do If Fraud Happens to You 

In your time of Crisis the Heritage Family Credit Union would like to make thing as easy as possible by providing clear and simple information. The five steps listed below are you need to do when you are a victim of Identity theft.

1.Put a Fraud Alert On Your Credit Report Once You Contact One Bureau The Remaining Two Will Be Contacted. The Numbers Are Listed Below.

Fraud

Dispute

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Order free Credit Report:

Transunion

800-680-7289

800-916-8800

1-888-567-8688

1-877-322-8228

Equifax

888-766-0008

bottom of credit report

1-888-567-8688

1-800-685-1111

Experian

888 397 3742

888 397 3742

1 888 567 8688

1 888 397 3742


Website to order free credit report on line with no sign ups: https://www.annualcreditreport.com/cra/index.jsp

2. Keep a Log of All Conversations related to you Identity Fraud Case such as:

  • Dates
  • Names of people you spoke with
  • Telephone numbers of the agencies you called
  • The Time you spent on the each conversation
  • Expenses incurred

3. Close Cards That May Have Been Tampered With or Have Fraudulent Changes.

4. File a Police Report with Your Local Police and Get a Copy of The Report or The Report number so you can give it to your creditors and others that may require proof of the crime.

5. Your Final Step is to Report the Crime to the Federal Trade Commission (FTC). You may file your complaint 3 different ways.

-Online at www.consumer.gov/idtheft

-By phone at 1-877-IDTHEFT (438-4338); TTY: 1-866-653- 4261,

-Mail: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 205

If you need more information please call us at our toll free number 888.252.8932.

More Information

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Internet Security Link
CLICK HERE FOR OUR ONLINE DIGITAL DEFENSE CLASS   

 
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